Privacy Policy

This privacy notice provides you with the details of how we collect and process your personal information when you use our website.

At Rumi Optical, we are committed to providing you with exceptional service. Providing this service involves the collection and use of some personal information about you and protecting that information is one of our highest priorities.

Please read this Privacy Policy carefully. It is very important that you fully understand how we handle your personal information, and how we are protect your privacy.

If you have any questions regarding our use of your personal data, please contact us at orders@rumioptical.com

Personal Information

Personal information means information that can be used to identify an individual and includes information such as your name and contact details including your home address, telephone number, prescription and email address.

Collecting Personal Information

We collect personal information though this website in order to provide you with the goods and services we offer.

Identification information includes your name, telephone number, e-mail and delivery address, prescription and similar information. Financial information includes the details of your payment method such as a credit card, though we do not store your card details after the order has been processed.

Using Personal information

We use your personal data in order to provide you with the goods and services you purchase. Your identification and financial information is used to process and deliver your purchase.

We may also use your identification information in order to alert you of upcoming products, send you reminders for prescription renewals and for customer feedback.

Sharing Personal Information

We share your identification outside of Rumi Optical only as required to complete your purchase order.

Registered Users

You have the option of becoming a registered user on our website in order to receive discounts and access to additional services such as prescription renewal reminders, order history and service information. To become a registered user we require additional biographical information. Registered user information is subject to the same privacy protections set out in this Privacy Policy.

Protecting Personal Information

We protect your personal information against unauthorized access, use, or disclosure. We have created and maintain technical measures to ensure that your personal information is securely recorded and processed in a confidential manner.

We restriction access to your personal information and carefully assess and monitor the access, use, and transfer of personal information.

We require any third-party service providers with whom we may share your personal information to comply with the applicable privacy regulations.

Your Rights

You have the rights to access your personal information, and to request erasure of your personal information. You also have the right to tell us that you do not wish to receive marketing information. To exercise your rights, please contact RUMI Optical at orders@rumioptical.com.

Cookies and Statistical Data

When you use our website, information is automatically collected and stored in our server logs and in cookies, which are small text files that a web server stores in browser software.

This information does not allow us to directly identify you. It does however record information about your browsing history on our website including the pages you accessed; the date and time of your request and referral URL; the date and time at which you accessed them; your search queries within the site; and information about the device you used. We use this statistical information to improve service delivery. You can disable browser cookies by configuring your web browser accordingly (see the ‘help’ section of your browser). However disabling cookies will affect your ability to use our website.